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Contact Us |
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| If you any sales related questions call us at 1-800-975-6814 and select Option #4 (International Callers: 1-240-638-0589 and select Option #4), if we're busy and on the phone leave a call back number and a Sales Associate will call you back as soon as possible. Alternatively you can simply complete and submit the form below. |
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| If you need technical support or have billing questions, visit our customer support helpdesk at http://support.vecordiawebservices.com to open a support ticket. All technical support tickets are investigated and responded to within 1 hour. All billing support tickets are responded to within 24 hours. For pre-sales questions and/concerns please fill out the form below or email us at sales@razorcommerce.com and a Sales Representative will respond to your immediately. |
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| Hours of Operation |
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| Sales Department |
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24/7/365 Call 1-800-975-6814 and select Option #4 (International Callers: 1-240-638-0589 and select Option #4) or complete form below |
| Billing Department |
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Mon-Fri (9 AM to 5 PM EST) via http://support.vecordiawebservices.com |
| Technical Support |
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24/7/365 Call 1-800-975-6814 and select Option #4 (International Callers: 1-240-638-0589 and select Option #4). Please open a support ticket via http://support.vecordiawebservices.com before calling and have a ticket number. |
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| For payment(s) on account, make all checks/money orders payable to: "Vecordia Web Services, Inc." and mail to our Billing Department at: |
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| Vecordia Web Services, Inc. |
ATTN: Billing Department
9320 Annapolis Road
Suite 210
Lanham, MD 20706 |
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| For spam/unsolicited emails, please contact our Abuse Department at: abuse@razorcommerce.com |
| Potential Trademark & Copyright Violations: If you believe that a person is using our products, services or computer network to violate your copyright, trademark or other intellectual property, then please direct your complaint to copyright@razorcommerce.com |
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| Please note that if you are submitting a notice of a copyright violation, you must comply with specific procedures in order to require The Planet (or the applicable service provider) to address the alleged violation. For more information regarding the procedures for filing a complaint under the Digital Millennium Copyright Act please click here. |
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| Complete this form for sales/billing inquiries |
| * Required Field |
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